1. Home
  2. Privacy Policy
Data Protection

Xajee's Privacy Policy

Your personal data matters to us. Read this Privacy Policy to understand how we collect, use, and protect it.

Table of Contents
Last Updated:
January 1, 2026
Xajee places your privacy above all else. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have.

Introduction

Xajee (xajee.org) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe protecting your personal information and privacy is one of our most important responsibilities.

This Privacy Policy ("Policy") describes how Xajee collects, stores, uses, and where necessary shares your personal data. It applies to our website, mobile app, and all services we offer.

By registering or using Xajee, you agree to this Privacy Policy. If you object to any part of it, please do not use the platform and contact us.

What Data We Collect

Xajee collects only the data it needs. We gather three types of information:

What you provide directly

  • Full name, email address, and mobile number
  • Date of birth and national ID number (for KYC verification)
  • Mobile banking number (bKash, Nagad, Rocket)
  • Residential Address
  • Government-issued photo ID document

Automatically Collected Data

  • IP Address & Device Type
  • Browser type and operating system
  • Activity logs on the platform (login times, game history)
  • Transaction history and amounts
  • Behavioral data collected via cookies and tracking technologies

Data Received from Third Parties

  • Transaction verification data received from payment providers
  • Risk assessment data received from fraud prevention agencies
  • Compliance-related data received from the relevant legal authorities
Data Types Purpose Mandatory?
Name & Contact Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC & Fraud Prevention For Withdrawals
Payment Information Transaction Processing Yes
Device & IP Security & Fraud Prevention Automatic
Game History Responsible Gaming Monitoring Automatic

Use of Data

Xajee uses your data only for specified purposes. We never collect unnecessary information, and we never use collected data beyond its intended purpose.

Primary Purpose of Use

  • Account Management: For registration, login, and profile management.
  • Transaction Processing: To process deposits, withdrawals, and bonus payments.
  • Identity Verification: To complete age verification and the KYC process.
  • Customer Support: To address your questions and resolve any issues.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To comply with applicable laws and regulatory authority guidelines.
  • Responsible Gaming: To monitor unusual gaming behavior and provide assistance.
  • Relevant Offers: To send you promotions and bonus offers tailored to your preferences (with your consent).
You can opt out of marketing emails and notifications at any time — either through your account settings or by contacting our customer support.

Data Sharing & Disclosure

Xajee does not sell your personal data to third parties. However, we may share limited data in certain circumstances:

Who Your Data May Be Shared With

  • Payment Providers: For processing transactions with mobile banking services such as bKash, Nagad, and Rocket.
  • KYC Verification Agency: With accredited verification providers for identity confirmation.
  • Law Enforcement Agencies: As required by law or by court order.
  • Fraud Prevention Agencies: To detect money laundering and fraud.
  • Technology Partners: For platform operations (contractually, with only the necessary data).
We never sell or rent your data to advertisers or marketing agencies. This is a core policy with no exceptions.

Cookies & Tracking Technologies

Xajee uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

Cookies We Use

Types of Cookies Purpose
Essential Cookies Maintaining login state and ensuring security — cannot be disabled
Functional Cookies Remembering your language and preferences
Analytics Cookies Understanding user behavior and improving our services
Security Cookies Detecting unauthorized access and fraud

Most browsers let you control cookie settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

Security Measures

Xajee uses industry-standard security measures to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • AES-256 Encryption: For stored sensitive data.
  • Two-Factor Authentication (2FA): For additional account security.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Access Controls: Staff can only access the information required for their specific role.
  • Real-Time Monitoring: A system for instantly detecting suspicious activity.
No method of transmission over the internet is 100% secure. If you suspect a security breach, change your password immediately and contact our customer support.

Data Retention Period

Xajee does not retain your data longer than necessary. How long we keep it depends on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active and a minimum of 5 years after closure.
  • Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: 5–7 years in accordance with regulatory authority guidelines.
  • Communication Records: Customer support history retained for up to 2 years.
  • Cookie Data: Up to 1 year, after which it is automatically deleted.

Once the designated retention period ends, data is securely deleted or anonymized.

Your Rights

As a Xajee user, you have the following rights over your personal data:

  • Right to Know: You can request to see what information we hold about you.
  • Right to Rectification: You may request that any incorrect or incomplete information be corrected.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Data Portability: You can request your data in a machine-readable format.
  • Right to Object: You may object to your data being used for marketing purposes.

To exercise these rights [email protected]. We typically respond within 30 days.

Even if you request deletion, certain data may need to be retained for a specific period due to legal obligations. In such cases, we will inform you of the reason.

Minor Protection

Xajee strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from minors.

If we become aware that a minor has registered an account, it will be immediately suspended and all associated data will be deleted.

If you believe a minor is using Xajee, please notify us immediately.

Privacy Policy Updates

Xajee may update this Privacy Policy from time to time. For significant changes, we will:

  • We will notify registered users by email.
  • We will display special notices on the platform.
  • We will update the 'Last Updated' date at the top of the page.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

We aim to respond to all privacy-related complaints within 30 days. If a matter requires more time, we will notify you in advance.

Your Data Secured

Transparency, security, and your control are the three pillars of our Privacy Policy.

Strong Encryption

256-bit SSL encryption ensures every data transfer is fully secured and invisible to third parties.

Data Not Sold

Xajee never sells your personal data to advertisers or third parties — that is a core commitment we stand by.

In your control

You always have the right to view, correct, or request deletion of your personal data.

Regular Security Audits

Third-party experts regularly audit our systems to identify and promptly address any vulnerabilities.

Limited Retention Period

Your data is never held longer than necessary. Once the retention period expires, it is securely deleted.

24/7 Support

For any privacy-related questions or complaints, our customer support team is available 24/7, seven days a week.

Your Data Rights At a Glance

Right to Access

You can find out what information we hold about you

Right to Rectification

You may request corrections to inaccurate information

Right to Erasure

Right to request data deletion under specific conditions

Right to Restriction

You may request that the processing of your data be restricted

Portability

You can download a copy of your data

Right to Object

You can opt out of marketing use at any time

Safe & Trusted Platform

Keeping your data secure
Get Started Today

Your privacy is fully protected at Xajee. Join thousands of Bangladeshi players who trust our transparent policies and robust security.

Register Now Log In
SSL Secured Encrypted 18+ Only
বাংলা