Legal documents

Xajee's Terms and Conditions

Please read these terms carefully before using the platform. By registering, you are deemed to have accepted all of these terms.

These terms and conditions constitute a legal agreement. By using or registering on the Xajee platform, you accept all of these terms. If you do not agree, please do not use the site.

Introduction

Xajee (referred to herein as "we," "the platform," or "the site") is an online gaming and Sports Betting platform based in Bangladesh. These terms and conditions govern the relationship between Xajee and its users.

By registering or using Xajee, you confirm that you have read, understood, and agreed to these terms in full. These terms may be updated at any time, and continued use of the platform following any changes constitutes acceptance of the revised terms.

Xajee's goal is to provide a safe, transparent, and enjoyable gaming environment. These terms and conditions are central to that mission. We have established these rules to protect the safety and rights of every user.

Eligibility & Age Requirement

To use the Xajee platform, you must meet the following requirements:

  • You must be at least 18 years must be.
  • You must be a resident of Bangladesh or a country where online gaming is legally permitted.
  • You must not be subject to any active gaming ban.
  • You must not have been previously banned from Xajee for any reason.
Registration is strictly prohibited for anyone under the age of 18. Xajee enforces a strict age verification process. If a subsequent review reveals that a user provided false information about their age, their account will be immediately closed and all balances forfeited.

Account Register

When registering with Xajee, you must provide accurate and truthful information. Each individual may open only one account. Creating multiple accounts is strictly prohibited and will result in the closure of all associated accounts.

Account security responsibilities

You are solely responsible for keeping your username and password confidential. All activity on your account will be considered your own. If you suspect unauthorized access to your account, contact our customer support immediately.

Identity Verification (KYC)

Xajee follows a KYC (Know Your Customer) process as part of its security and legal compliance obligations. You may be asked to verify your identity before making a withdrawal or upon exceeding certain thresholds. Verification may require:

  • Copy of National ID (NID) or passport
  • Selfie or Live Photo Verification
  • Bank or Mobile Banking Account Details
  • Proof of address document

Withdrawals may be temporarily held until KYC is completed. Submitting false or fraudulent documents will result in permanent account closure.

Deposits & withdrawals

Xajee supports transactions via bKash, Nagad, Rocket, and other popular mobile banking services in Bangladesh. All transactions are conducted in Bangladesh Taka (BDT).

Deposit terms

  • Minimum deposit amount is BDT 100.
  • Deposits are generally credited to your account instantly.
  • Only payment methods registered in your own name may be used.
  • Third-party deposits are not permitted.

Withdrawal terms

  • Minimum withdrawal amount is BDT 300.
  • Withdrawals are typically processed within 15 minutes to 24 hours.
  • Completing KYC verification speeds up your withdrawals.
  • Wagering requirements must be met before winnings derived from bonuses can be withdrawn.
  • Xajee reserves the right to temporarily hold withdrawals in cases of suspicious activity.
Xajee charges no hidden fees. However, your mobile banking provider may apply its own transaction fees, which are outside Xajee's control.

Bonuses & Promotions

Xajee regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which must be read before claiming.

General Bonus Terms

  • Each bonus offer can only be used once, unless otherwise stated.
  • Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
  • Welcome bonus wagering requirements are typically 20–30 times the bonus amount.
  • Bonus claims from multiple accounts or the same device are not permitted.
  • Xajee reserves the right to modify or cancel any bonus offer.
If evidence of bonus abuse or system manipulation is found, the bonus and any associated winnings will be forfeited and the account may be closed.

Fair Play & RNG

All games on Xajee use certified Random Number Generator (RNG) technology, ensuring every outcome is completely random and fair. Our game software is regularly audited by independent third-party reviewers.

Live Casino games are hosted by real dealers and broadcast via live video streaming. Sports Betting odds are set based on actual market conditions.

Prohibited Activities

The following activities are strictly prohibited on Xajee:

  • Money Laundering or Illegal Payment Processing
  • Creating or operating multiple accounts
  • Bonus System Abuse or Manipulation
  • Use of Hacking, Viruses, or Malware
  • Attempting to manipulate game outcomes using third-party software
  • Impersonating another user or attempting to access their account
  • Providing False or Misleading Information
  • Disrespectful behavior toward the customer support team

Any of the above actions will result in immediate account closure and legal action where applicable.

Privacy & data protection

Xajee is committed to protecting the privacy of its users' personal information. Any data we collect is used solely for providing platform services, ensuring security, and meeting legal obligations.

We never sell your information to third parties. For more details, see our Privacy Policy Read.

Limitation of liability

Xajee makes every effort to ensure platform reliability. However, Xajee is not liable for any losses resulting from technical issues, internet disruptions, or third-party software failures.

  • Users bear full responsibility for any financial losses incurred through gaming.
  • Bets on games cancelled due to technical errors may be refunded.
  • Xajee's maximum liability is limited to the amount wagered in the individual transaction in question.

Account closure & suspension

Xajee reserves the right to close or suspend any account, with or without prior notice, particularly if:

  • Any part of these terms and conditions is breached
  • Evidence of fraud or suspicious activity is found
  • A directive is received from law enforcement authorities
  • Account Closure Requested by User

Users may contact customer support at any time to request closure of their account. An opportunity to withdraw any verified balance will be provided before closure, unless the account is being closed due to fraud.

Terms & Conditions Updates

Xajee reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or an on-platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

The latest version will always be available on this page. Claims based on older versions will not be accepted.

Contact

For any questions about our terms and conditions, please contact our customer support team:

These terms are governed by the applicable laws of Bangladesh. Any disputes shall fall under the jurisdiction of the courts of Bangladesh.

Why Xajee Trustworthy?

Our terms and conditions reflect our firm commitment to user protection and transparency.

SSL-secured transactions

Every transaction is secured with 256-bit SSL encryption. Your financial information is completely safe.

Fully Transparent Terms

Our terms and conditions are written in plain language with no hidden clauses. Everything is stated clearly.

Fast withdrawal processing

Withdrawals on KYC-verified accounts are typically processed within 15 minutes to 2 hours.

24/7 Customer Support

Our support team is always here to help with any questions regarding these terms.

Regularly audited games

The RNG of all games is regularly audited by independent third-party auditors to ensure fairness.

Responsible gaming tools

Tools for setting limits, taking a break, and self-exclusion are available directly from your account.

Get started now

Read the Terms? Join now!

Knowing the rules means playing with more confidence. Register with Xajee today and claim your welcome bonus.

For 18+ only. Please gamble responsibly.

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